Privacy Policy


Last updated: 15-09-2025


This policy explains how we collect and use your personal data when you contact us and place orders via WhatsApp or phone. It is aligned with the Digital Personal Data Protection Act, 2023.

1. Data Controller


  • Daillyfresh is the data controller.

  • Grievance Contact: support@daillyfresh.com

2. Personal Data We Collect


  • From contacts/orders: Name, phone number (WhatsApp), delivery address, subscription preferences, optional details (e.g., dietary notes).

  • Technical data: IP address when browsing the website, cookie info, device/browser type.

  • Communications: WhatsApp or phone call records, support queries, subscription changes.

3. Purpose of Data Use


  • Process your order, confirm subscription details, arrange delivery, respond to inquiries.

  • Send transactional messages (confirmations, delivery reminders).

  • Send marketing communication only if you opt in, and allow opt-out anytime.

  • Comply with legal obligations regarding food distribution records.

4. Legal Basis


  • Processing is necessary for contract execution (processing subscriptions, delivering products).

  • We process with your consent (for marketing) or for legitimate interests (service improvement), aligned with DPDP Act.

5. Sharing Data


  • Shared with delivery partners (for logistics) and payment processors (if applicable).

  • Not shared outside India unless required by law.

6. Data Retention


  • Retained for the duration of the subscription agreement and then as required by law—for example, accounting or food distribution records.

7. Your Rights


Under DPDP Act, you have the right to:

  • Access your personal data.

  • Correct or update it.

  • Request erasure once it's no longer necessary.

  • Object to certain processing.

    You may contact our Grievance Officer if needed or the Data Protection Board if unresolved.

8. Cookies & Tracking


  • We use necessary cookies for site functionality; you can manage preferences through your browser or the site settings.

9. Security


  • We use standard measures (secure servers, access controls) to protect data—though no system is 100% secure. Report concerns to support@daillyfresh.com.

10. Children


  • We do not knowingly collect data from minors (<18). If we inadvertently do, we will delete it upon notification.

11. Third-Party Links


  • Our site may link to third-party services (WhatsApp, etc.). We are not responsible for their policies.

12. Changes to Policy


  • Any updates will be posted here with a revised “Last updated” date.